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Our Approach
Recruit, train and compensate for a long
term relationship.
Why
FAonDemand?
People
& Expertise
Best
Practices
Service
Model
Infrastructure
& Technology
Quality
Additional
Resources
How
can we help you?
Have
one of
our service representatives contact
you
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People
& Expertise
Management
expertise must begin at the top. FAonDemand®
boasts seasoned
professionals at the helm. The principals have in-depth
understanding of accounting, processes and hands-on experience
in implementing small, medium and large ERP systems. Overall, our
management team has more than 75 years of combined financial,
accounting and outsourced services experience across multiple
industries.
Without
the right people, even experience, superior technology and an
outstanding facility will not create a service center worthy of your
business needs. That's why we invest substantial resources in
hiring and training a world class team. Our recruitment, training and
retention programs are a modeled after the best in the industry. This
emphasis means reduced turnover, improved results and a more satisfying
experience for you, your customers and suppliers.
Recruitment
We
use a combination of professional search firms, employee referrals and
advertising to generate a diverse pool of talent from which to choose.
Specific client requirements are used to develop employee profiles.
Orientation
New
employees are given a comprehensive orientation process that includes:
- FAonDemand
service offerings
- Our
values and business proposition
- Business
model and functions
- Customer
overview
- HR
feedback process, guidelines, and policies
- Training
Our employees are trained
extensively to handle individual client
requirements, specific system skills and compliance issues. Training
includes following:
- Customer
interaction and satisfaction
- Project
and Service Delivery
- Product
and skills training
- Software
systems training
- Quality
and Process training
Our focus on recruiting and
training the most qualified employees for our team ensures:
- A satisfactory experience for you, your customers
and suppliers
- Improved transactional velocity
- Faster monthly close Improved
efficiencies at a lower cost
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